All orders are processed within 1–3 business days and delivered within 8–12 business days after dispatch. You will receive a tracking link by email as soon as your order ships.

Yes — always. Free shipping on every order, no minimum required. What you see at checkout is exactly what you pay.

Yes. Once dispatched, you'll receive a confirmation email with your tracking number to follow your package in real time.

Changes or cancellations are only possible within 12 hours of placing the order. Contact us at support@verusstore.site as soon as possible.

Yes — Netherlands and Belgium are our primary markets. Same delivery times, no extra costs for either country.

All Verus jewellery is crafted from high-quality stainless steel with gold or silver plating. Hypoallergenic, water-resistant, and tarnish-free — made to be worn every day.

Yes. All pieces are hypoallergenic and free from nickel and lead, safe for even the most sensitive skin.

Yes — our pieces are water-resistant and withstand daily exposure including showering and swimming.

No. Our stainless steel base resists oxidation and tarnishing. With basic care, your pieces will keep their shine for years.

Yes. All rings are available in multiple sizes. Each product page includes a size guide to help you find the perfect fit.

30-day return window from date of receipt. Items must be in original condition and packaging. Return shipping costs are the customer's responsibility.

Email support@verusstore.site with subject "Return Request". Include your order number, reason, and a photo if relevant. We'll reply within 1–2 business days.

Within 14 business days of receiving the returned item, via your original payment method.

Contact us immediately at support@verusstore.site with your order number and a clear photo. We'll arrange a free replacement or full refund — no return required.

iDEAL (Netherlands), Bancontact (Belgium), PayPal, Visa, Mastercard, Maestro, and American Express. All transactions are SSL encrypted.

Completely. All transactions are protected by SSL encryption. Your payment information is never stored on our servers.

Email us at support@verusstore.site. We respond within 1–2 business days, Monday to Friday.

Check your spam folder first. If it's not there, email support@verusstore.site and we will resend it promptly.

Of course. Send us an email describing what you're looking for — occasion, style, budget — and we'll make personal recommendations just for you.